Hayley Crenfeldt

As a counsellor, I provide a safe, warm, confidential and non-judgemental environment for you to process difficult emotions. My commitment is to create a supportive and attentive space where you can work through your troubles, ultimately enhancing self-awareness, personal strength and resilience.

I approach my work from a relational and strength-based perspective. I am passionate about valuing your unique lived experiences and will take the time to understand what they mean to you. My intention is to create the ideal platform to help you achieve your hopes and dreams. I recognise the strength and courage it takes to seek support, and I am committed to journeying alongside you as you reconnect with what is important to you.

“Ehara taku toa i te toa takitahi, engari he toa takimano”

“My strength is not that of an individual, but that of a collective”

Areas of Work:

  • Young people, Adolescents and Adults
  • Relationship with self and or others
  • Identity, Self-worth and confidence
  • LGBTQIA and community
  • Resilience building and connecting with strengths
  • Navigating life
  • Family issues
  • Maternal mental health (perinatal care)
  • Grief and loss

Availability & Fee

My days of work are: Thursday and Friday

  • Individual sessions $140 / hr
  • Couple sessions $150 / hr

To book an appointment you can book online  here, call the office on 07-578-0959 or email me direct at hayleyc@baycounselling.co.nz

By making a booking you agree to the following condition: If you cancel or reschedule the appointment within 24 hrs of, or fail to show for the appointment, you agree to pay $70 late cancellation fee.

I am also contactable on my mobile – 027 571 3281

Professional Qualifications & Membership

Bachelor of Counselling

Provisional Member of NZAC (New Zealand Association of Counsellors) abiding by their code of ethics. I attend regular supervision, cultural supervision, and ongoing professional development.

Certificate in Early Childhood Education

About Me

I have been married for 25 years and have four incredible daughters and two awesome grandsons. I moved to Tauranga in 2005 to live near the ocean and be closer to nature. In 2011 I moved to London for five years, which was an experience of a lifetime. Being able to immerse myself in the cultures and history of Europe with my family significantly impacted my life. 

I have a background in Early Childhood Education and worked as a Teacher Aide before completing my counselling degree. During my studies, I gained experience working with young people at a high school and then at Bethlehem Birthing Centre, which has given me a passion for supporting young people and maternal mental health. Most recently, I worked as a guidance counsellor at Pāpāmoa College supporting students and their families through their challenges.

I love spending time with people who uplift me, and I enjoy being at the beach and in nature. I have a passion for documentaries and movies based on true stories, and most of the time, I like to do this while eating something delicious!